Please always send us an initial e-mail explaining the nature of your requested service so we can check trainers’ availability & agree on services’ gross cost on the e-mail thread.
The requester’s team can proceed with contacting the trainer/mentor for technical scope alignment after Education team’s initial alignment to avoid any inconveniencies regarding financial agreements.
A couple of system forms submission will be needed (Kindly Refer to attached pdf below this section).
Please send online sessions requests 2 working days prior to session time.
Please request offline sessions or meetings with trainers 1 week in advance.
Please ensure that submitted session dates are already valid with the startup or the requester’s team.
If the session is delivered, the payment form must be submitted within two days, or its payment will be discarded.
For cancellation or any change in date or hour, please send an email at least 24 hours earlier.
Payment of requests submitted after the 25th of the month may be delayed for one month later than usual; due to month closure process.
For any information or inquiries, please contact Nermeen Bahi ElDen